Thank you for your interest in Bristol Groundschool, the UK and Europe’s leading EASA ATPL distance learning specialist. Depending on the nature of your enquiry, our Training Manager or Marketing and Business Development Manager will be in touch within 48 hours.
Students
Enquiries | If you have enquired about starting your ATPL distance learning course with us, please check your email as you will have received our ATPL Study Guide which will contain answers to many of the questions you might have when considering starting out on your training. A member of our Training Team will also be in touch with you directly by phone and email to discuss your enquiry further. In the meantime, if you wish to reach us, please do not hesitate to give us a call on +44 (0)1275 340444, mentioning that you have submitted an enquiry through the website.
New Registrations | Your registration has been received and is being processed. If you have opted to pay over the telephone by credit / debit card, please call us on +44 (0)1275 340444 and our Training Manager, Anouska, will be glad to assist you. If you have paid online with Paypal or a credit / debit card, you will soon receive notification by email that your registration has been confirmed and that your course materials are on the way.
Once payment has been received, you will be notified by email that your registration has been successfully processed and your learning materials will be sent to your address by post. Please note that for course delivery outside of the UK, additional shipping charges will apply. We will contact you by telephone to take your credit card information to cover additional postage and packing.
Training Partners
Thank you for your interest in partnering with Bristol Groundschool. Our Marketing and Business Development Manager, Gill Fowkes will be in touch with you shortly to discuss your requirements in further detail. If you have submitted a Training Partner Order for course materials, we thank you for your continued partnership. Gill, will be processing your order and you will receive confirmation or any requests for additional information by email.
Support
If you submitted a BGS Support request, your message has been sent to our Customer Support Team. We are sorry that you are encountering difficulties and are going to do our best to resolve your issue quickly. Please check your email account for an acknowledgement. If you do not receive an email within 5 minutes, please check your junk mail folder in case it has been diverted there. If you have still not received the email, please email us at [email protected]. While you are waiting for us to contact you to help you with your issue, why not have a look at the BGS Knowledge Base to see if your issue is covered there, or have a look on ATP Forum?
